Emergency Vets in Barnsley

## Summary The Pet Vet Barnsley is part of **The Pet Vet** group and is set up for both **routine care and urgent cases**, with **emergency veterinary services listed as 24/7 or extended-hours** in the clinic data. The website also states **no surcharge for weekend appointments**, including for **unregistered customers**. Facilities and services highlighted include **in-house imaging (X-ray, ultrasound, dental X-ray)** and an **in-house laboratory**, with a notable focus on **dentistry** (including “advanced dentistry” and “dental restorative treatment”) and care for **exotic/small animals**. Recent reviews add concrete examples of what that looks like in practice: owners describe **emergency same-day fitting-in**, **multiple post-op checks after dental work**, and staff who are **confident with small/exotic species** (rats, rabbits, birds). ## Services Based on the website summary and reviews, services and capabilities mentioned include: - **Vet consultations** and **nurse clinics** - **Home visits** - **Routine and emergency treatment** (one review describes being “fit in at last minute” for an emergency appointment) - **Diagnostics on-site:** X-ray, ultrasound, **dental X-ray**, and an **in-house laboratory** - **Dentistry:** “advanced dentistry” and “dental restorative treatment”; reviews mention treatment of **dental malocclusion** with **multiple post-op checks** - **Orthopaedics** (listed on the website) - **Exotic/small animal care:** the clinic states it treats **exotics**; reviews specifically mention care for a **rat** (neuter), **rabbits** (neutering), and a **bird** with a severe wing injury (ultimately euthanised when it couldn’t be fixed) - **Pet health certificates** - **Pet Health Plan** (details/prices not provided in the available summary) - **Veterinary Nurse Training facility** (listed in the clinic data) ## People Named staff mentioned in reviews, with what clients describe: - **Martyna G.** (role not stated): credited with sorting a pet’s **dental malocclusion**, with the owner noting **many post-op checks** and positive experiences with multiple nurses involved. - **David** (vet): described as explaining a cat’s **treatment plan thoroughly** during an emergency appointment. - **Ana** (vet): praised for handling an anxious situation by examining a dog with an **ear infection** away from the owner (in a back room with a nurse) to reduce anxiety, and for explaining treatment **step-by-step**. - **Jill** (reception): mentioned for fitting an emergency case in at the last minute and being “helpful and understanding.” - **Debbie** (reception/phone, role not stated): noted for taking a call about a **bird in distress**, being reassuring, and arranging for the vets to assess the bird. ## Reviews **4.7 stars from 796 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Front-desk empathy and communication**: multiple reviews focus on receptionists being calm, respectful, and helpful during stressful situations (including end-of-life circumstances). - **Clear explanations and treatment plans**: owners describe vets explaining the plan thoroughly and walking them through treatment step-by-step. - **Follow-up and post-op care**: examples include “many post-op checks” after dental work; one owner of a rat says a neuter **included one pre-op and two post-op checkups**. - **Comfort with small/exotic animals**: owners specifically mention rats, rabbits, and a bird, including confidence with species-specific care and appropriate handling when treatment wasn’t possible.

## Summary Barnsley Vets4Pets Ltd is part of the Vets4Pets group, and the website says it has been run by Dr Caroline Richards and Dr Peter Richards since 2002. The practice is set up for both routine care and more advanced hospital-style work: the site lists in-house CT, orthopaedics and spinal surgery, plus rehabilitation (hydrotherapy/physiotherapy). In the latest reviews, owners describe pets going from scan to surgery quickly (including over the Christmas period), and also mention end-of-life support such as helping a family get “one more day” before euthanasia and sending a handwritten condolence card. One recent review strongly disputes the clinic’s decision-making, alleging “unnecessary procedures” and rough handling of cats—so experiences reported are not uniformly positive. ## Services Based on the clinic website and the latest reviews, services mentioned include: - **24/7 emergency and out-of-hours care** (described on the website as “never closed”). - **Surgery**, including: - **Spaying** (miniature dachshund spay mentioned in a recent review). - **Soft tissue surgery** and **orthopaedic surgery** (website lists fracture repair, cruciate surgery, joint/spinal procedures). - **Neurology / spinal surgery** (listed on the website). - **Keyhole (laparoscopic) surgery** and **arthroscopy** (listed on the website). - **Imaging and diagnostics** - **CT scanner**, **X-ray**, **ultrasound** (website). - A “scan” immediately prior to surgery is described in a review (type not specified). - **In-house laboratory** testing (website lists haematology/biochemistry and related testing). - **Rehabilitation** - **Hydrotherapy and physiotherapy** (website). - **Dentistry** - **Dental X-ray** and dentistry (website). - **Other listed capabilities (website)** - **Endoscopy**, **ECG**, **blood transfusion**, **chemotherapy/cancer treatment**, **oxygen chamber**, **isolation unit**, **acupuncture**, **laser treatment**, **microchipping**, **nurse clinics**, **behaviourist services**, **pet passport/animal health certificate**. - **Euthanasia / end-of-life care** (multiple recent reviews discuss pets being put to sleep and how this was handled). ## Pricing - One reviewer reports **administration fees for dispensing medications can be around £16 per item**, plus the cost of the medication. - The same reviewer says the clinic can provide **prescriptions** (they describe the charge as “very reasonable”) and mentions a **prescription being active for 6 months once prescribed** (for long-term meds/flea/worm products), but no exact prescription fee is stated. ## People - **Dr Caroline Richards** (named on the website as running the practice; praised in a recent review for spay care, and also named by an owner whose dog needed scan-to-surgery care with frequent updates). - **Dr Peter Richards** (named on the website; also thanked by name in a review describing a complex case that went to surgery). - **Will** (role not stated; repeatedly thanked by name in reviews connected to difficult cases and end-of-life care). - **Reception team** are specifically credited in reviews for helping with **appointments and queries** and supporting clients through euthanasia visits. - A **Practice Manager** is mentioned in one review as being visible “in the background” supporting staff during busy periods (name not provided). ## Reviews **Google rating: 4.5 stars from 688 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Surgery and urgent care experiences:** owners describe pets being assessed and moving quickly to diagnostics and surgery (“taken for a scan and immediately into surgery”), and one owner notes calling mid-afternoon and getting their cat seen the same day. - **Communication during high-stress cases:** several reviews mention being kept informed “every step of the way” with clear explanations, including when prognosis was poor. - **End-of-life support:** multiple recent reviews focus on euthanasia appointments, describing staff compassion, help with timing (including getting “one more day”), and a **handwritten condolence card**. - **Named clinician praise:** Caroline, Peter and Will are singled out for personally seeing cases through. - **A serious negative account:** one recent 1-star review alleges **“lies” leading to “unnecessary procedures”** and describes **rough handling of cats and an unsuitable carrier/basket**; this conflicts with the otherwise strongly positive handling/care described by other reviewers.

## Summary Churchfield Veterinary Centre is a long-established practice (the website says it has been operating since the 1930s) and states it provides a 24/7 emergency service every day of the year. Reviews describe pets being made more comfortable during visits—particularly nervous animals—and multiple long-term clients (e.g., 16 years and 45+ years) say they’ve stayed with the practice over decades. One recent negative review describes overhearing a vet and trainee criticising a previous client, including swearing, through doors that weren’t soundproof. ## Services - **24/7 emergency care:** The website states a **24/7 emergency service every day of the year**. - **Equine care:** The website lists **equine** among the species handled. - **Veterinary nurse training facility:** Listed in the provided clinic data. - **Support for anxious/nervous pets (as reported by owners):** Several reviewers mention staff accommodating nervous pets and making visits as comfortable as possible. ## People - **Vets and trainees (as mentioned in a review):** One reviewer reports overhearing a **vet and trainee** speaking negatively about a previous client, including swearing, which they felt was unprofessional. - **Front-of-house/whole team (from multiple reviews):** Owners repeatedly describe staff as listening to concerns, being helpful, and taking steps to keep pets calm—one person specifically notes their previously apprehensive dog was “much happier” attending this practice. ## Reviews **4.5 stars from 221 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Long-term loyalty:** Multiple owners mention staying with the practice for many years (including 16 years and 45+ years). - **Handling nervous pets:** Reviews repeatedly mention anxious pets being accommodated and made more comfortable during appointments. - **Clean, welcoming environment:** One review specifically describes the surgery as “very clean and welcoming.” - **Professionalism concerns (isolated but specific):** A recent 1-star review alleges staff could be overheard criticising a previous client and swearing, due to doors not being soundproof.

## Summary Greenside Veterinary Surgery offers **24/7 emergency care**, including **out-of-hours cover on Saturday and Sunday**, and lists **veterinary diagnostic testing** on its website. Reviews repeatedly describe a **small-practice feel with continuity**, including one owner noting there’s **“no having to see a different vet each visit.”** Several reviewers also mention a **conservative, not-pushy approach** (“won’t advise something that’s not necessary”) and **ongoing support**, including **phone calls and continued help** for an older dog needing more frequent visits. Surgery is also mentioned by a long-term client who says the vet has **performed operations on their pets over the years**. ## Services - **24/7 emergency care**, with **out-of-hours service on Saturday and Sunday** (as stated on the clinic website). - **Veterinary diagnostic testing** (listed on the clinic website). - **Surgery** (mentioned by a reviewer describing procedures performed on their pets over multiple years). - **New pet registration/onboarding** (one reviewer describes being helped to register their cat). ## People - **Simon (vet)**: Named by multiple reviewers as the vet they consistently see; one long-term client highlights continuity (“no having to see a different vet each visit”) and says they trust him with surgery performed over the years. - **Mr Newbery (vet)**: Described by one reviewer as highly knowledgeable and professional, with a calm manner with animals. - **Front-desk/team**: Reviews mention a friendly welcome and helpfulness when registering a pet, plus ongoing support via phone calls for a dog needing more frequent care. ## Reviews **4.9 stars from 97 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Continuity with the same vet** is explicitly valued (“no having to see a different vet each visit”). - **Decision-making that avoids unnecessary treatment** is mentioned directly (“won’t advise something that’s not necessary”). - **Follow-up/support outside the appointment** comes up in the context of an older dog needing more visits, including **phone calls and continued support**. - **Client experience details** include help registering a cat and a light-hearted moment where staff **corrected the cat’s sex**. - A small number of **lower-star ratings (2–4 stars)** appear among many 5-star reviews, but the lower-rated reviews provided include little to no written detail.

## Summary Abbey Veterinary Group is a multi-site practice (eight sites, per its website) offering routine care alongside a stated 24-hour emergency service. The clinic describes services such as vaccinations, surgical treatment, microchipping, nurse clinics, alternative therapy, and pet insurance advice, and it lists care for a range of species including cats, dogs, rabbits, birds, and tortoises. Recent reviews paint a mixed picture: some owners describe urgent/same-day help with follow-up contact (for example, nail injury treated quickly with next-day surgery and updates by phone), while others report serious concerns about clinical decisions and aftercare (including alleged misdiagnosis, pets being discharged when owners felt they were still unwell, and post-op hygiene issues). ## Services Based on the website summary and the latest reviews available: - **24-hour emergency service** (stated on the website). - **Vaccinations** (website; also referenced in reviews including first vaccinations and booster appointments). - **Microchipping** (website; also mentioned alongside a vaccination visit in a review). - **Surgery** (website; reviews mention spays and surgery for a torn nail). - **Nurse clinics** (website). - **Alternative therapy** (website). - **Pet insurance advice** (website). - **Care for multiple species**: cats, dogs, rabbits, birds, and tortoises (website). - **Collection/ambulance service**: “Visits & ambulance collections available” (website); one reviewer describes collection and drop-off for a nervous dog to reduce stress. ## People Named staff mentioned in the latest reviews: - **Liz** (role not stated): thanked by one owner for care and advice for an older cat. - **Tom (vet)**: described by one owner as supportive when treating a very nervous rescue dog with allergies; the same review highlights the value of collection/drop-off to avoid waiting-room stress. - **Debbie (receptionist)**: one reviewer reports a rude phone interaction when trying to book a vaccination booster and check-up. ## Reviews **Google rating: 4.1 stars from 244 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Fast access and follow-up in some cases:** examples include being seen quickly for a torn nail, surgery the next day, phone updates during the procedure, and a check-up a few days later. - **Concerns about being rushed and handling during routine visits:** one owner describes a kitten vaccination/microchip appointment as rushed and painful, followed by the kitten becoming fearful of handling. - **Serious complaints about clinical care and outcomes:** multiple reviewers allege misdiagnosis or inadequate examination (including an ear problem where a second opinion reportedly recommended sedation for deeper assessment). - **Post-operative and inpatient care concerns:** complaints include a dog returned “covered in poo” after a spay; another review alleges shaving-related cuts/grazes and not being sent home with pain relief. - **Communication and customer service inconsistency:** reports range from “kept in contact throughout” to not being acknowledged at reception and delayed updates after admission. - **Cost and payment practices:** one reviewer alleges being pressured into upfront payment before treatment; another alleges eye drops were priced far higher than over-the-counter options (no specific prices stated).