Barnsley Vets4Pets Ltd

Barnsley Vets4Pets Ltd is part of the Vets4Pets group, and the website says it has been run by Dr Caroline Richards and Dr Peter Richards since 2002. The practice is set up for both routine care and more advanced hospital-style work, with in-house CT, orthopaedics and spinal surgery, plus rehabilitation including hydrotherapy and physiotherapy. Recent reviews continue to highlight quick progression from diagnostics to surgery, short-notice appointments and compassionate end-of-life support, although a small number of reviewers report concerns about billing and handling.

Services

•24/7 emergency and out-of-hours care, with the practice presented on its website as never closed.
•Routine care and common procedures, including spaying, microchipping, nurse clinics and general appointments; recent reviews mention spays for both dogs and cats, including a keyhole spay and a miniature dachshund spay.
•Surgery, including soft tissue surgery, orthopaedic surgery, fracture repair, cruciate surgery, joint and spinal procedures, neurology/spinal surgery, arthroscopy and keyhole (laparoscopic) surgery. Recent reviewers mention a major operation and a case moving from scan to surgery very quickly.
•Imaging and diagnostics, including CT, X-ray, ultrasound, in-house laboratory testing, ECG, endoscopy and dental X-ray.
•Rehabilitation and wider clinical support, including hydrotherapy, physiotherapy, dentistry, blood transfusion, chemotherapy/cancer treatment, oxygen chamber, isolation facilities, acupuncture and laser treatment.
•Additional services listed on the website include behaviourist support and pet passport/animal health certificate work.
•End-of-life care, which is a recurring theme in reviews, with several owners commenting on how euthanasia appointments were handled.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services.

Recent comments on cost are mixed. One long-term client describes prices and prescription charges as reasonable, while also noting dispensing administration fees of around £16 per item. A recent negative review reports a disputed cat spay bill involving vouchers and additional charges, so billing clarity appears to be one area where experiences can vary.

People

•Dr Caroline Richards and Dr Peter Richards are named on the website as running the practice since 2002, and both are thanked in reviews about complex surgical cases.
•Will is repeatedly mentioned in reviews connected with difficult cases and end-of-life care.
•Reception staff, nurses and vets are frequently praised for helping with appointments, short-notice visits, updates and emotional support.
•A Practice Manager is mentioned by one reviewer as being highly visible in supporting the team during busy periods.

Reviews

Barnsley Vets4Pets has 4.5 stars from 695 Google reviews.

•Recent feedback is mostly very positive, with reviewers praising kind staff, good handling of nervous pets and a warm, caring approach.
•Several owners mention strong communication during urgent or high-stress cases, including same-day help, clear updates and pets moving quickly from diagnostics to surgery.
•End-of-life care stands out as a consistent strength, with reviews mentioning compassion, help with timing, and a handwritten condolence card after a pet’s death.
•A small number of recent negative reviews raise serious concerns about billing, decision-making and handling, so experiences are not uniformly positive.

Reviews for Barnsley Vets4Pets Ltd

Note: Showing the 10 most recent Google reviews out of 695 we track in total. Recent reviews may not be representative of overall sentiment.

Naomi Sharpley

4 weeks ago

Had a fantastic experience with this vets, I had the keyhole spay for my belgian malanois - Mia 🐶 shes a little reactive and nervous and they accommodated us perfectly, I was kept informed and up to date and I was able to pick her up in 2 hours of dropping her off 😊 everyone was so lovely and Mia was looked after amazingly, thank you so much ❤️

Lorraine Whiteley

1 month ago

Fitted our cocker spaniel in at short notice after she ran into a tree at the park, injuring het leg. Thankyou to the lovely receptionist and caring vet for seeing us at short notice.

Natalie Best

Honestly absolutely stunned to my core today. So I have two cats for spay. When booking them in I was told it was £90 each but I could be eligible for a voucher from CPL. I was blessed with two £70 vouchers one for each cat. So this takes the price of spay to £20 per cat. I asked for them microchipping during spay and extra £46 total, no worries. They asked if I wanted all extra’s most I said no to. I said yes to body socks £52 for two. Ok and some pain relief for after £26 total - £164 to pay. Imagine my horror when I arrive to a £460 bill after vouchers. They’d added £85 worth of flea & wormer. One of the vouchers HADN’T been added despite them telling me three times they were definitely on there. I’d been surcharged for one of them being in season (absolutely no signs of season at home before the surgery but I can’t argue this) £28 for meds for one cat during surgery, all sorts. In the end I paid £280 ON TOP OF TWO CPL vouchers for £70 So I paid £460, was refunded £180 (which I have to wait a few days for if you please) my end total being £280. Be warned guys!!!! I wouldn’t mind but I had one of these cats booked in for the PDSA spay at the end of the month for £50 total cost and I cancelled it for this because it was closer and I’d been given the vouchers so it made financial sense or so I thought….. Edit on the update bill I’ve now been charged £52 each car because they ‘were in season’ when I called up to check on them only one had been in season, my original bill of £460 listed just one of being in season. So who knows on that one…. But check your bills folks!! Especially if you’re taking in multiple pets!

Ann R

Excellent practise , friendly staff and vets who care , looked after my dog well when she had to go for major operation, will definitely use this branch again much better than others

Kim Gledhill

2 months ago

Can’t recommend them enough! The love and affection they show for our Bruce (Frenchie) is first class

Laura Tate

3 months ago

So glad we found vets for pets Barnsley. We took our miniature dachshund for spaying and her treatment was 1st class from the reception to Caroline the vet wow!! We thank you so much for looking after clover so well 🥰🐶

Maria

halina nur

Been with this vets on and off for several years now and all of the vets and nurses I've seen here are very kind, caring and professional. The receptionists are very good and will go out of their way to help with appointments and queries. The Practice Manager is very pro-active and can often be seen in the background supporting staff members in what can only be described as very busy and at times possibly stressfull enviroment for staff members. She is very passionate and caring and a strong manager. They are open 24/7 and their prices are very reasonable in comparison to other vets, although administration fees for dispensing medications can be around £16 per item, (bearing in mind that almost all vets charge this not just Barnsley Vets for pets) plus the cost of the medications, some of which can be bought online with a prescription for much less, there is a charge for prescriptions but they are very reasonable! So it's probably worth getting a prescription which is active for 6 months once prescribed, for things like worming and flea products or long-term medications. All in all this vets offers up-to-date treatments and are very caring and knowledgeble.

Courtney Flowers

From start to finish, the care from this vets was truly exceptional. Over the Christmas period, when emotions were already high, my dog was taken for a scan and immediately into surgery. The owners personally saw her case through and carried out the surgery themselves, which meant so much to us. I was kept informed every step of the way, with clear, honest explanations that really helped during an incredibly stressful and frightening time. She was looked after with genuine love, care, and dignity throughout. Although the surgery itself was a success and she was home in time for Christmas, they unfortunately had to share some very difficult news about her prognosis. That call was handled with the utmost compassion, kindness, and sensitivity — something I will never forget. During one of the hardest moments, especially over Christmas, their empathy and professionalism made an unbearable situation a little easier. I am so deeply grateful for everything they did especially Caroline, Peter and Will. We have used this vets for years and travel around 40 minutes to get there, I wouldn’t hesitate to recommend them to anyone.

Joanne Hardy

Given 1 star as there isn’t an option for less, they’re an absolute disgrace! Their disrespect and treatment of my cats was appalling, I used to think a vets used to care about the welfare of our pets (family) not this place! Lies after lies to have unnecessary procedures done! Which I can only assume was money orientated! That also put my elderly terrified cat under so much stress I was worried I was going to lose her, let alone them forcing my 2 stone Maine coon cat into a 5 inch high chicken basket 🤬 which must have taken a hell of a lot of force!! Stay away from these if you love your pets as they clearly don’t care