Abbey Veterinary Group

Latest reviews show a split experience: some owners describe consistently good care over multiple visits, while others report concerns about cost-focused conversations, poor communication at pick-up after surgery, and stressful waiting/appointment setup for cats around dogs (including one report of a cat being brought into a puppy vaccination session).

Services

From the clinic website and the written reviews available

•Vaccinations (including annual/routine vaccinations)
•Microchipping
•Surgical treatment (reviews mention castration and a cat being in for neutering)
•Brachycephalic Obstructive Airway Syndrome (BOAS) surgery (one owner says their French Bulldog had BOAS surgery and they were “fantastic”)
•Nurse clinics
•Monthly health checks for puppies and kittens
•Alternative therapy (listed on the website; specific modalities not described)
•Pet insurance advice
•“Pet Health Clubs” (listed on the website; inclusions not detailed in the provided summary)
•24-hour emergency service, described on the website as available 7 days a week
•Home visits & ambulance collections (stated on the website)

Pricing

•One reviewer reports spending over £700 across about a year of visits for a dog’s leg issue, and felt the outcome and diagnosis were handled poorly (this is a complaint rather than a published fee list).

Reviews

Google rating: 3.9 stars from 48 reviews “”

•Repeat-client satisfaction vs strong dissatisfaction: one repeat reviewer says the clinic has “always been very good” with their dogs; others advise avoiding the practice due to perceived money-focus and poor experiences.
•Surgery pick-up/communication issues: one owner describes waiting ~25 minutes after a castration appointment while hearing their dog cry, with payment taken before they saw their pet and minimal updates from reception.
•Cat stress around dogs / appointment setup: one owner says their cat became terrified after being the only cat brought into a puppy vaccination session with dogs coming in, and reports there were no separate areas/slots.
•Disputed clinical outcomes and costs: one reviewer alleges their dog’s leg problem worsened over time with changing explanations, and says another vet later advised amputation could save the dog.
•Parasite-control policy frustration: one reviewer states they were not allowed to buy flea treatment without an appointment to have the animals seen; another also alleges their pets picked up fleas after visits (these are allegations from reviews, not independently verified).

Reviews for Abbey Veterinary Group

Note: Showing the 5 most recent Google reviews out of 48 we track in total. Recent reviews may not be representative of overall sentiment.

Richard Cornell

2 months ago

Abbey have always been very good to me and my dogs, I wouldn't go anywhere else locally. Very happy with them

5 months ago

Michelle Booth

avoid these vets all interested in is cash .... over a year they looked at our dog and he got worse, told fluid on leg, then cancer nowt can do after taking over 700 pounds . best put to sleep wait ill see how much and wene, went to another vets had better care told tuma yes can save him but will loose his leg so if abbeys had done job right and picked up on this dog would be ok please avoid go to another vets rips off all want is money not animal care,

7 months ago

Connor Watkins-Mold

a year ago

Our cat is now petrified of being in the cat carrier after last visit here where we were the only cat owners in a puppy vaccination session, plus other dogs coming in. Our cat was so terrified he wet himself. No separate slots for dog and cat owners or areas. We now have to deal with a petrified cat whenever we take him to places like the cattery now and he wets himself in fear thinking he's going back to the vets. Will be moving to a different practise after this experience, very poor!

Ellie Devoy

2 years ago

All for making money had my dog into practice as she had sprained her leg come home with flea won’t let me buy treatment without seeming my animals so not only would I have to pay for the fleas I also have to at for another appointment when my dog caught fleas from your practice and so did my cat two month before when she come in for neutering so if you want your animals to catch flea the the surgery to refuse u treatment by al mean use this vets u definitely won’t be again

Tony Benton

Happy staff, happy pet.

Juliette Williams

They've been very good with both of our dogs and all three of our rabbits. Cannot fault care given. I keep recommending them to other Frenchie owners as I believe they have a specialist at their Barnsley branch who was fantastic with our Frenchie's BOAS surgery.

vanessa Milnes

4 years ago

Insensitive to owners and pets. I took my pup here for a castration procedure, I was happy with how booking him in went all very friendly and reassuring. It then came to picking him up after the operation..... Receptionist was rude and not very informative, told me to wait where I stood. I completely understand they have to do this due to covid but she never gave me any information on how my dog was doing or gave me any idea on how long I would be waiting (my appointment was for 5pm) it had already passed this time. 25 minutes I waited listening to my dog cry for me it was heartbreaking and unacceptable ! Payment taken before I even laid eyes on my pet.... no consideration for the owners or pets feelings. The appointments should be staggered to avoid this and to stick with government guidelines, but obviously get as many in and out for the maximum profit is their mind set.... I’ve used this company for years and never had a problem but this one I can’t forgive. I shall be changing to a different vet, I definitely wouldn’t recommend.