Abbey Veterinary Group Ltd

Examples mentioned in reviews include: - Treatment for a urinary infection (antibiotics and pain relief were referenced) - Eye condition care in a puppy (conjunctivitis mentioned), including later recommending a protective cone to prevent scratching - Support around a dog’s operation (procedure type not specified)

Abbey Veterinary Group Ltd is a multi-site veterinary group in Barnsley (the website references eight sites) providing routine and surgical care, alongside a stated 24‑hour emergency service. The practice appears set up for general first-opinion work (such as vaccinations, microchipping and nurse clinics) as well as procedures, with “alternative therapy” also listed on the website. Feedback is mixed: some owners highlight quick appointments and effective treatment, while others report problems with front-desk interactions and inconsistent advice across different vets.

Services

From the clinic website, Abbey Veterinary Group Ltd lists

•Routine care including annual vaccinations, microchipping and nurse clinics
•Surgical treatment
•“Alternative therapy” (described only in those terms)
•Pet insurance advice
•Care for a range of species, including cats, dogs, rabbits, birds and tortoises
•A stated “24 hour emergency service”
•“Visits & ambulance collections available”

Examples mentioned in reviews include

•Treatment for a urinary infection (antibiotics and pain relief were referenced)
•Eye condition care in a puppy (conjunctivitis mentioned), including later recommending a protective cone to prevent scratching
•Support around a dog’s operation (procedure type not specified)

Pricing

No published pricing information is currently available for this clinic.

People

No individual vets or nurses are named. Reviews most often comment on the reception team (both very positive and very negative experiences are described) and on seeing different vets over a short period for the same issue, with some owners reporting conflicting guidance.

Reviews

Google rating: 3.6/5 from 17 reviews.

•Access and appointments: several owners describe being offered an appointment the same day or the next day after calling.
•Perceived value: multiple reviews describe the practice as “pricey,” including a couple of older reviews that quote specific visit/product costs.
•Outcomes: some owners report that treatment worked well (for example, antibiotics “worked a treat” and one review says the clinic “sorted the pooch out”).
•Communication and consistency: a detailed complaint describes a puppy eye issue where the owner felt early reassurance delayed treatment, they saw multiple vets in a week, and they received conflicting medication advice; the same reviewer also reports dissatisfaction with how a refund request was handled.

Reviews for Abbey Veterinary Group Ltd

Note: Showing the 10 most recent Google reviews out of 17 we track in total. Recent reviews may not be representative of overall sentiment.

Definition Audio Visual

10 months ago

Great service called in the morning they booked me in the afternoon. though bit pricey but sorted the pooch out

James Gledhill

1 year ago

DO NOT TAKE YOUR PET HERE!! They keep your pet poorly to get money out of you!!! Brought our puppy here as he had been scratching his eyes one vet said not to worry. Turned out he had Conjunctivitis, after seeing four different so called vets in the space of a week they eventually recommended a cone to prevent him scratching but by this point the damage had already been done. They went on to tell us he could go blind from the damage caused to his eyes due to scratching. One vet prescribed steroids tablets then the next day another vet said not to give the dog them as it could harm him so now we’re left with these tablets and no refund offered. Both female receptionist are very rude and unhelpful AVOID AT ALL COSTS !!!

Joanne 69

Carol Ball

2 years ago

Excellent vetinary practice, polite friendly staff. Very helpful.

Steve Roberts

4 years ago

My wife came home upset after a visit with our dog due to the receptionist who was very unprofessional and rude to her. After 16years of being a customer we are now taking our business elsewhere! We will not pay for an unprofessional service.

steven allen

Took kitten in for jabs and for future chip told use a curtain flea treatment called broad line . By Receptionist said it was the best £38 for it now we have found fleas on her phoned vets they say use advocate. So we asked if we can have a refund on this broad line they said no . Cant take it back So we are chamging vets i would not recommend this vets at all ... wrong advice given which is there fault . Do not use them

Jemma Pagan

7 years ago

Always get our dogs in the day I ring or day after. A little pricey though as our dog went last week and it was 96 pounds for ibuprofen antibiotics and a check up as she had a urine infection. The antibiotics worked a treat and hey dogs don't come cheap do they. Helpful receptionist lovely vet and our dog doesn't mind going even if it's for a shot. Tbh even if slightly cheaper we wouldn't go anywhere else.

Heather R

8 years ago

Such a friendly team! Always so welcoming and caring. My dog loves going and enjoys the love and attention he gets. I always know he is in good hands. When he had an operation last year the help and reassurance I got was fantastic. I would highly recommend Abbey Veterinary Group Ltd.