Abbey Veterinary Group Hoyland

Abbey Veterinary Group Hoyland is part of Abbey Veterinary Group, a multi-site practice (the website describes eight sites). The website also states a 24-hour emergency service, and mentions “visits & ambulance collections available.” Animals specifically mentioned by the clinic include dogs, cats, rabbits, birds and tortoises.

From the latest reviews available to us, owners most often describe unhurried consultations and clear explanations from named vets, with one detailed example of same-day treatment for a cat’s dental problem including a tooth extraction. There are also conflicting reports: alongside multiple positive experiences, one reviewer describes a serious misdiagnosis and says a home visit was refused due to their dog’s breed, and another complains about repeated price increases.

Services

Services and capabilities mentioned on the clinic website and/or in reviews include

• •24-hour emergency service (as stated on the website)
• •Surgical treatment (website)
• •Dentistry mentioned in reviews, including dental treatment and tooth extraction done in one day for a cat
• •Vaccinations / annual vaccination (website)
• •Health checks (website)
• •Microchipping (website)
• •Nurse clinics (website)
• •Alternative therapy (website)
• •Pet insurance advice (website)
• •Visits and ambulance collections (mentioned in the website’s source text)

Species the clinic says it handles: dogs, cats, rabbits, birds, tortoises.

People

• •Jenny (vet): described as taking time to explain what a cat needed; the owner says they didn’t feel rushed and that treatment (including a dental/tooth extraction) happened the same day.
• •Carmen (vet): described as patient with a dog and “very knowledgeable,” according to one reviewer.
• •Rachel (vet): described as spending time talking and listening, and helping put a dog at ease.
• •Reception team: mentioned positively in multiple reviews (e.g., “lovely” and contributing to a good overall visit experience).

Reviews

4.4 stars from 107 reviews. - Clear explanations and time spent in consults are repeatedly mentioned (named vets Jenny and Rachel are described as not rushing and listening).

• •Treatment outcomes: one owner reports their cat improved after same-day dental treatment and tooth extraction.
• •Some owners highlight staff interactions (reception and vets) as a key part of a good experience.
• •Cost/value is mixed: one review calls charges “reasonable” and another says a “petplan program” is “great value,” while a different reviewer complains of constant price increases and feels the practice is “just there for profit.”
• •A serious negative report alleges a wrong cancer diagnosis and says a home visit was refused due to the dog’s breed.