Abbey Veterinary Group Hoyland

Abbey Veterinary Group Hoyland is part of Abbey Veterinary Group, a multi-site practice (the website describes eight sites). The clinic’s website states a 24-hour emergency service and mentions visits and ambulance collections. The clinic specifically mentions treating dogs, cats, rabbits, birds and tortoises, with recent reviews often highlighting unhurried consultations and clear explanations, alongside a small number of serious complaints about diagnosis and pricing.

Services

• •24-hour emergency care (stated on the website)
• •Visits and ambulance collections (mentioned on the website)
• •Surgery (website)
• •Dentistry (supported by reviews), including an example of same-day dental treatment and tooth extraction for a cat
• •Vaccinations and annual vaccination (website)
• •Health checks (website)
• •Microchipping (website)
• •Nurse clinics (website)
• •Alternative therapy (website)
• •Pet insurance advice (website)

Species mentioned by the clinic: dogs, cats, rabbits, birds, tortoises.

Pricing

No published pricing information is currently available for this clinic.

People

• •Jenny (vet): repeatedly praised for taking time to explain care clearly; one owner reports their cat received dental treatment and a tooth extraction in a single day.
• •Carmen (vet): described as patient and knowledgeable with dogs.
• •Rachel (vet): described as friendly, attentive, and good at putting a dog at ease.
• •Reception team: frequently described as friendly and welcoming.

Reviews

Google rating: 4.4/5 from 107 reviews. Recent written feedback commonly highlights

• •Time and communication in consults, with multiple owners saying they didn’t feel rushed and that explanations were clear (including mentions of Jenny and Rachel).
• •Positive staff interactions, especially with reception and vets described as friendly and patient.
• •Treatment experience examples, including a detailed report of same-day cat dental care with tooth extraction and improvement afterwards.
• •Mixed value perceptions, ranging from “reasonable charges” and good value (including a “petplan program”) to complaints about repeated price increases; one reviewer also alleges a serious misdiagnosis and refusal of a home visit due to their dog’s breed.